Q1:What are your prices?
A1:Our prices are subject to change depending on supply and other market factors. We will send you an updated price list after your company contact us for further information.
Q2:Do you have a minimum order quantity?
A2:Yes, we require all international orders to have an ongoing minimum order quantity. If you are looking to resell but in much smaller quantities, we recommend you check out our website.
Q3:Can you supply the relevant documentation?
A3:Yes, we can provide most documentation including Certificates of Analysis / Conformance; Insurance; Origin, and other export documents where required.
Q4:What kinds of payment methods do you accept?
A4:You can make the payment to our bank account, Western Union or PayPal:30% deposit in advance, 70% balance against the copy of B/L.
Q5:What is the product warranty?
A5:We provide a 4-year warranty. We guarantee our materials and workmanship. Our commitment is to your satisfaction with our products. In warranty or not, it is the culture of our company to address and resolve all customer issues to everyone’s satisfaction.
Q6:Are my details safe when ordering online with SOTTLOT?
A6:SOTTLOT takes your personal shopping security very seriously.Every order is processed through a secured checkout system.We’re always investing resources into the latest online security protection,so rest assured,you can shop safely and securely with us!